Trimount Communications Survey

If you've ever found yourself avoiding public speaking—or postponing writing business letters and reports—you're not alone. Our survey found that a significant number of managers have experienced communications problems at work.

Speaking

We discovered that 6% of the respondents found speaking to subordinates challenging, while almost 19% acknowledged that addressing colleagues and peers was problematic. A little more than 33% found speaking to groups outside their companies difficult. 

The percentage shot upward dramatically when Trimount asked the participants how they felt when talking to senior and executive management: 61% of those questioned reported a lack of confidence. (See Speech Training.)

Writing

The poll presented a similar picture when it came to comfort levels with writing. Approximately 6% of the respondents indicated that writing memos was a problem, while 13% had difficulty in writing e-mails. One quarter registered a lack of confidence in composing business letters, while slightly more than 25% noted that newsletter writing was an issue. 

The percentage grew substantially when asked about drafting project reports: 38% of the participants viewed report writing as a challenge. (See Writing Training.)

Conclusion

Imagine how much less anxious these managers would have been if they had received proper communications training, handling public speaking and writing tasks with greater confidence and increased efficiency. The quality of their work, as well as their overall productivity, would have improved.

Send us an e-mail or call 617-262-9075 to learn more about the SpeakOut, WriteNow and MediaSmart Training Programs as well as our Editorial and Design Services.