Trimount Communications Survey
If you've ever found yourself avoiding public
speaking—or postponing writing business letters and
reports—you're not
alone. Our survey found that a significant number of managers have
experienced communications problems at work.
Speaking
We discovered that 6% of the
respondents found speaking to subordinates challenging, while almost
19% acknowledged that addressing colleagues and peers was problematic.
A little more than 33% found speaking to groups outside their companies
difficult.
The percentage shot upward
dramatically when Trimount asked the participants how they felt when
talking to senior and executive management: 61% of those
questioned reported a lack of confidence. (See SpeakOut Training.)
Writing
The poll presented a
similar picture when it came to comfort levels with writing.
Approximately 6% of the respondents indicated that writing memos was a
problem, while 13% had difficulty in writing e-mails. One quarter
registered a lack of confidence in composing business letters, while
slightly more than 25% noted that newsletter writing was an
issue.
The percentage grew
substantially when asked about drafting project reports: 38% of
the participants viewed report writing as a challenge. (See WriteNow Training.)
Conclusion
Imagine how much less anxious these managers
would have been if they had received proper communications training,
handling public speaking and writing tasks with greater
confidence and increased efficiency. The quality of their work, as
well as their overall productivity, would have improved.
Send us an e-mail or call
617-262-9075 to learn more about the SpeakOut, WriteNow
and MediaSmart Training Programs as well as our Media Production services.
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